Business
Getting To Know People At The Heart Level Stands At The Core Of Employee Relations, Says Jason Greer
One of the most challenging things when managing any business is establishing a solid relationship with the employees that power the processes within the establishment.
People will rarely open up completely, especially to people higher up the corporate ladder from them, and it is essential to truly get to know each employee and person individually as much as possible, at the heart level, to gain a higher level of respect and appreciation from them.
“My talent and passion was always in the conversation, getting to know people at a heart level but I had no idea how to take what I enjoyed and actually make money doing it. I was lucky enough to be introduced to the world of employee/labor relations consulting and the rest is history. ” claims Jason Greer, the Founder as well as the current President of Greer Consulting, Inc. (GCI), which is essentially a labor management and employee relations consulting firm located in St Louis, the major city in Missouri along the Mississippi River.
Greer has been recognized for his work in the area of labor management as well as employee relations. The company he manages, GCI, is in the top 5% of all employee and labor relation businesses within the United States, ultimately saving clients millions by aiding them in connecting with employees on a deeper level and establishing a higher level of productivity, employee retention, and increasing the level of leadership within a specific ladder.
Understanding people at the heart level plays a major role in establishing a level of mutual respect and a solid relationship with each employee and can aid when it comes to retaining talent, even when things get rough. Employees who feel welcome, understood, and satisfied with their overall surroundings are more likely to remain positive and productive and remain within the company for decades.
Jason argues that his history and overall experience in life gave him insight into how people actually feel, allowing him to connect with them on a far higher level.
How To Understand People At The Heart Level
Jason is widely known due to his experience in racial reconciliation, based upon his experience as a victim of racial harassment. While his experience was unfortunate, it did change everything for him, as it gave Jason an in-depth look at what it was like for someone to not understand him at a heart level.
- Understanding People’s Feelings As A Fundamental Start
The history as mentioned earlier and the overall life experience of Jason changed everything for him and gave him a much higher level of understanding of people, as well as how important it is to understand and represent the voices of each person. Nobody wants to be left feeling invisible or treated like they do not matter or that their dream and role at the company are undervalued. Nobody wants to feel like just a basic person there that can be replaced.
Suppose you do not take the time to discuss the primary objectives of the job position and overall salary for the employees. In that case, they will not feel appreciated and not feel as if they are on a similar level.
They will see the work position as soulless in a way, as they are left on their own to fantasize about their future instead of having someone there to tell them that they can make it, that they can push through, and that by being in the company, they are essentially making their steps towards what their heart desires.
- Analyzing The Emotional State and Needs of Each Employee
A key issue that most managers and business owners make is not analyzing or seeing what employees actually expect from the company. Respect and commitment are a two-way stream. Not everyone can fit into the 8 a.m. to 5 p.m. regime, for example, and talent or passion is not always the primary conversation when new employees are being picked or discussed.
The main goal that each company needs to make is to understand people at a heart level but also know what they enjoy and can actually do long-term.
Jason lives by the motto, “People will work for money, but they will die for respect and recognition.” and “I’m coming for everything they said I couldn’t have.”
By understanding the philosophy behind these two quotes, employers can understand how to dive deeper into the goals and dreams of each individual worker.
If employers neglect the feelings and mental state of their employees, they will essentially never go the extra mile for the company. People want and need to know that they are recognized, that their feelings, emotions, and dreams are recognized, and that the talent they showcase is actually seen and valued.
To do this efficiently, companies can:
- Hold Lessons to Improve Their Talents Further.
- Empower Open Communication.
- Establish a Positive Work Environment That Can Support the Growth and Development of Employees.
- Knowing Their Passion and What Their Heart Expects
Success is about making a difference, said Jason. In other words, not everyone is working for a salary, and not everyone begins a specific job position with the main goal of staying there for decades.
Everyone loves to make money, but there will come a point in time when they realize that their work can influence lives in a more significant way than just doing one specific role throughout their entire career. By better understanding the needs of the employees in a way that brings people back together, leaders can be a lot more efficient and establish better relationships.
Understanding and appreciating what the heart of each laborer wants is essential to driving their productivity forward.
Suppose an employee sees that their management values their skills, talent, and time, believes in their overall end goal, and will support their specific endeavors. In that case, they are far more likely to contribute a lot more time and attention to anything given to them.
The main methods through which this can be analyzed include:
- Significantly Enhance The Level of Communication With Each Employee.
- Establish A Higher Level of Trust To Drive Commitment.
- Promote Creativity and Innovation Rather Than Repetition.
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