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The Impact of Technology on Business Process Operations

Cam Speck



The Impact of Technology on Business Process Operations

The impact of technology on business process operations is undeniable. Every day, businesses are inundated with new technologies that are designed to make their processes more efficient and effective. However, not all of these technologies are created equal, and not all businesses know how to best take advantage of them. In order to stay ahead of the curve and ensure that your business remains competitive, it is important to understand the latest trends in technology and how they can be used to improve your operations. In this article, we will explore three such trends: big data, the internet of things, and cloud computing, and discuss how each one can be used to improve business process operations.

Big Data

Big data is a term used to describe the large volumes of structured and unstructured data that are generated by businesses every day. By leveraging big data, businesses can gain valuable insights into their operations and identify areas where improvements can be made. For example, an analysis of customer data could reveal patterns in purchasing behavior or help organizations to better understand their target markets. Big data can also be used to identify areas of cost savings and process optimization, allowing businesses to improve their efficiency and reduce costs.

Big Data can also be used to monitor and track the performance of business processes. For example, an analysis of server usage or customer data could reveal areas where improvements need to be made in order to ensure that operations are running smoothly and efficiently. This information can then be used to refine existing processes or create new ones that are better adapted to current needs.

Most Prominent Upsides of Big Data Technology

The most prominent upsides of Big Data technology are improved decision-making and cost savings. By having access to real-time data, organizations can make decisions faster and more accurately than ever before. Additionally, by leveraging the power of predictive analytics, businesses can identify potential risks and opportunities in the marketplace before they become real problems. This allows companies to make more informed decisions and stay ahead of the competition. Furthermore, Big Data can reduce costs associated with data storage and analysis by allowing businesses to use fewer resources.

Short-Comings of Big Data and Scope of Improvement

One of the main drawbacks of Big Data is that it requires a significant investment in technology and resources. In order to take full advantage of its benefits, organizations must invest in both hardware and software. Additionally, many organizations struggle with gathering, storing, and analyzing large volumes of data effectively. To overcome this hurdle, businesses must develop processes and procedures that are tailored to their specific needs. Finally, organizations must ensure that they have the necessary personnel and expertise to effectively interpret and utilize the data for decision-making.

Cloud Computing

Cloud computing is a technology that allows businesses to store and access data from remote servers instead of local hardware. By offloading data storage and processing tasks to the cloud, businesses can save money on hardware and maintenance costs while benefiting from faster data access speeds. Additionally, cloud computing allows organizations to easily scale their operations up or down depending on their needs, providing them with the flexibility they need to adapt to changing market conditions.

Most Prominent Upsides of Cloud Computing Technology

The main advantages of cloud computing are scalability, cost savings, and flexibility. By outsourcing data storage and processing tasks to the cloud, businesses can save money on hardware costs and significantly reduce their IT overhead. Additionally, cloud computing enables organizations to easily scale their operations up or down depending on their needs. This allows them to adjust quickly to changing market conditions and take advantage of opportunities as they arise. Finally, cloud computing provides businesses with the flexibility to access their data from anywhere at any time, allowing them to stay connected and productive regardless of their location.

Short-Comings of Cloud Computing and Scope of Improvement

Although cloud computing offers many advantages, it also presents some challenges. Firstly, there is a risk of data security as all data is stored on a remote server. To ensure the security of their data, businesses must invest in robust security measures and take steps to limit access to sensitive information. Additionally, cloud computing can be expensive if organizations do not properly manage their usage. Finally, businesses must ensure that they have adequate internet bandwidth to support their cloud operations. All of these issues can be addressed through careful planning and the implementation of appropriate cloud computing strategies.

Internet of Things (IOT)

The internet of things (IoT) is having a profound impact on the way businesses operate. By connecting devices and sensors to the internet, businesses can collect vast amounts of data that can be used to improve operations. For example, retailers can use IoT data to track inventory levels, identify potential theft, and optimize shelf space. Manufacturers can use IoT data to monitor production lines and identify inefficiencies. And logistics companies can use IoT data to track delivery trucks and optimize routes. The possibilities are nearly endless. With the help of IoT, businesses can gain invaluable insights into their operations and make improvements that boost efficiency and competitiveness.

Most Prominent Upsides of IOT

The main advantages of the Internet of Things are increased efficiency, improved decision-making and cost savings. By connecting devices to the internet, businesses can collect real-time data from their products and systems which can be used to automate processes, optimise operations and identify potential problems. This can significantly reduce costs and increase efficiency, allowing businesses to better compete in the marketplace. Additionally, IoT data can be used to inform decisions and analyse customer behaviour, giving organisations invaluable insights that can help them make better strategic choices.

Short-Comings of IOT and Scope of Improvement

As with any technology, there are some drawbacks to the Internet of Things. Firstly, there is a risk of data privacy and security as all data is collected on a remote server. To ensure that their data is secure, businesses must invest in robust security measures and take steps to limit access to sensitive information. Additionally, IoT can be expensive if organizations do not properly manage their usage. Finally, the technology is still in its infancy and requires ongoing investment to keep pace with developments. To get the most out of IoT, businesses must ensure that they have adequate resources and expertise to support their operations.


The three technologies discussed in this article – cloud computing, the internet of things and big data analytics – are having a profound impact on the way businesses operate. Each offers unique advantages that can help organisations improve efficiency, decision-making and competitiveness. However, each also presents its own challenges that must be addressed through careful planning and implementation of appropriate strategies. With the right approach, these technologies can help businesses achieve success in today’s competitive marketplace.


What are the benefits of cloud computing?

The main benefits of cloud computing include cost savings, improved scalability and flexibility, greater reliability, and increased accessibility. Additionally, by storing data on a remote server, organisations can benefit from enhanced security measures and easier maintenance.

How is IoT used in business?

IoT can be used to collect data from devices and systems, allowing organisations to automate processes, optimise operations and identify potential problems. Additionally, IoT data can inform decision-making and provide valuable insights into customer behaviour.

What are the drawbacks of big data analytics?

The main drawbacks of big data analytics include the cost of storage, the difficulty in processing large amounts of data, and the potential for data privacy and security issues. Additionally, it can be difficult to find qualified personnel with the necessary skills to use big data effectively.

Can these technologies help businesses achieve success?

Yes, when properly implemented, cloud computing, IoT and big data analytics can help businesses improve efficiency, decision-making and competitiveness. By leveraging these technologies, organisations can gain a competitive edge in today’s marketplace.

Cam’s mission is to empower and allow people to perform better at everything they do while developing the confidence and mindset to become their best selves. Leading by example in every way, Cam shows us that nothing can stand in your way when you prioritize.


Meta Suspends AI Operations in Brazil Amid Privacy Concerns

Ashley Waithira



Regulatory Pushback

Meta Platforms has chosen to halt its generative artificial intelligence (GenAI) tools in Brazil. This action was taken after Brazil’s National Data Protection Authority (ANPD) issued a temporary ban. It signifies the increasing struggle between tech progress and law adherence, particularly in areas with firm data privacy rules.

ANPD Reaction

The objections of ANPD to Meta’s new privacy policy triggered the halt. The policy allowed Meta to tap into user data to develop its GenAI systems. ANPD was worried about potential severe damage or harm to users’ fundamental rights, leading them to impose a daily fine of approximately $9,100 for noncompliance with their ruling, while giving Meta five additional days to prove compliance.

Meta’s Feedback

Meta described ANPD’s decision as a setback for innovation and AI competition. It also delays the advantages AI brings to people in Brazil. Even so, they’ve paused their AI function in Brazil and have started talks with ANPD concerning regulatory worries.

Brazil’s Major Role for Meta

Brazil has over 200 million residents, making it very important for Meta. It is the country with the second-largest number of WhatsApp users under Meta, after India. A recent campaign showed how important Brazil is to Meta when they launched an AI-driven ad targeting program, allowing businesses on WhatsApp access via an event held in Sao Paulo.

Worldwide Privacy Issues

The use of personal information by companies like Meta without express consent is part of a larger debate involving privacy and data protection on a global scale. This conversation is gaining momentum, particularly in regions with strict regulations on data protection like the European Union. Incidences such as the reported inclusion of Brazilian children’s photos in datasets expose them to misuse through malicious deepfake techniques.

Impact on the Tech Industry

The European regulatory environment has caused companies like Apple to make certain decisions. A recent example is the delay in introducing their new AI system called Apple Intelligence into Europe for this year, citing data privacy and protection regulations affecting Digital Markets Act (DMA) compliance. Similarly, Meta announced it wouldn’t roll out its multimodal AI models in Europe due to an uncertain European regulatory scene, emphasizing the challenges tech firms face while trying to abide by difficult data protection rules worldwide.

Complying with Rules

ANPD’s ruling requires Meta to adjust its privacy policy, excluding the processing of personal data for GenAI training. The suspension of its AI tools in Brazil is Meta’s response to government issues and an attempt to address the authority’s concerns about GenAI.

Balancing Tech Progress and Privacy

The events in Brazil highlight the fine line between advancing AI technology and guaranteeing strong data privacy. As companies like Meta grow their AI capabilities, they must also stay within global data protection laws. This is necessary to maintain user trust and comply with legal standards.


Halting generative AI tools in Brazil by Meta highlights the importance for advanced AI companies like itself to prioritize data security. Regulatory bodies enforce strict privacy standards, pushing tech companies to adapt and discover ways for innovation that equally respect users’ basic rights. The current happenings in Brazil remind us that achieving technological progress must align with principles of data privacy and safety.

Talking openly with authorities and considering their regulatory concerns can lead companies towards resolutions that will protect user privacy while advancing technology. The ongoing negotiation between innovation and regulation, as shown by the situation in Brazil, emphasizes the need for a balanced approach when it comes to technological progress.

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Google Adds Gemini AI Features to Gmail and Workspace Apps

Jonas Muthoni



Google has updated its Workspace apps, such as Gmail, with new AI based features from the Gemini brand. These adjustments aim to make managing emails, documents and data more effective using sophisticated AI models like Gemini 1.5 Pro.

Gemini AI Sidebar in Gmail

A new Gemini side panel is being brought by Google on the web that can compress email threads and draft new emails. It offers “proactive prompts,” but it also allows users to ask “free form questions,” as stated in a Google blog post. The AI features are developed using Google’s top quality models.

Main features of Gmail’s Gemini sidebar,

  • Email thread breakup
  • Email thread response suggestions
  • New email drafting help
  • Solving queries about emails from inbox or Google Drive files

Gmail’s mobile apps are also getting these functionalities which allow users to use Gemini for condensing threads. However, access to these features is limited only to paying subscribers, including customers of specific Google Workspace addons and Google One AI Premium subscribers.

Gemini AI in Other Google Workspace Apps

Google extends the use of Gemini features beyond Gmail into other Workspace utilities like Docs, Sheets, Slides and Drive. The company revealed these updates during its I/O 2024 event. They are now accessible for users.

Functionality across various Workspace utilities,

  • Docs: Gemini can aid with content writing and refining, information summarising, brainstorming and generating content based on other files.
  • Slides: Gemini has capabilities of creating . new slides, custom pictures and condensing presentations.
  • Sheets: In Sheets, he helps in tracking and managing data,
  • Drive: Using Gemini one can get summaries of single or multiple documents, get easy to understand details about a project

To use these features on the web, users can click on the “Ask Gemini” icon that looks like a sparkle next to their profile picture at the top right corner. The click will launch an assistive experience in the same tab offering suggested queries and automatic summaries.

Preemptive and Assistive AI Features

The introduction of the Gemini AI sidebar by Google aims to make Workspace apps easier to use and more efficient. Proactive help in managing data and projects is also included amongst these AI abilities along with drafting and summarization capabilities.

Noteworthy features,

  • Automatic shortening of ongoing work
  • Preemptive prompts for productivity improvement
  • Sophisticated reasoning and extended context window given by Gemini 1.5 Pro

Users are recommended to review AIgenerated content because sometimes inaccurate info may get generated by these advanced systems. Such care is especially needed while writing essential emails or documents.

Pricing Plans and Availability

The rollout of Google’s new side panel called Gemini along with its features will happen across several subscription plans, including,

  • Google One AI Premium
  • Addon for Business and Enterprise by Gemini
  • Gemini Education addon as well as Education Premium addon

All these features will be fully deployed by Google in coming weeks. The aim behind using these AI tools is improving the efficiency of users across varied platforms, both web based as well as mobile.

In summary

The addition of new Gemini AI features represents considerable advancement in terms of integrating state of the art AI functionality into tools that are being used by millions every day. Google strives to offer a more productive and smooth user experience through these enhancements in Gmail and other workspace apps. These powerful tools come with a caution suggesting users to confirm the correctness of the content generated by this AI.

Given AI technology’s continuous advancement, it can be said that the Gemini features offered by Google stand at the cutting edge of AI supported productivity, showing promise to redefine how users interact within their digital workspaces.

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Microsoft Unveils Affordable Copilot+ AI PCs

Ashley Waithira



June 18, 2024, was a crucial day for Microsoft and Windows 11 users as Microsoft presented its new range ofilot+ AI PCs. With Qualcomm’s Snapdragon X processors, these computers will bring hightech AI capabilities straight into people’s homes.

Cheapest Copilot+ PC, Surface Laptop 7

The most affordable new Copilot+ AI PC is surprisingly from Microsoft. The Surface Laptop 7 costs $999.99, currently the lowest price for a Copilot+ PC. This modern laptop has a Snapdragon X Plus processor, 16GB of RAM and a 256GB SSD with a clear display of 2304 x 1536 resolution at a rate of 120 Hz refresh and brightness as high as 600 nits.

  • Price tag, $999.99
  • CPU, Snapdragon X Plus
  • RAM Size, 16GB
  • Data Storage Size, An adaptable 256GB SSD
  • Screen Details, A crisp display with dimensions of –13.8 inches at resolution levels of –2304 x1536 pixels along with the refresh speed of –120Hz.

The impressive range of features on the Surface Laptop makes it an excellent choice for those wanting to try out new Copilot+ AI abilities. Unlike its counterparts like Surface Pro11 which need an extra buy for the keyboard , this variant has an inbuilt one, increasing its appeal.

Specifications and Efficiency

The new Copilot+ PCs by Microsoft come loaded with Qualcomm’s Snapdragon X series processors, recognized for their superb AI processing abilities. The advanced features of Copilot+ include ,

  • Cocreator, A tool built into Windows Paint that converts text to imagery.
  • Windows Studio Effects, Tools that improve webcam visuals such as auto framing and background blur of video calls.
  • Live Captions with Translation, Video content can be transcribed and translated in real time.
  • Recall, This feature records all activities on the device (it has been suspended over privacy worries) .

Preliminary performance tests have shown pleasing outcomes. Using the Handbrake application, the Surface Laptop 7 with the Snapdragon X Plus processor managed transcoding tasks well outshining some of Intel’s freshest products.

User Feedback and Market Response

This introduction of Copilot+ PC’s has gotten tech enthusiasts talking, they are seen as a huge step for Windows’ ARM platform providing longer battery lives and high tech AI capacities. But not without a few challenges on its way.

  • Compatibility Problems, Issues were faced by certain applications especially those that need specific AI models.
  • A weak spot in Battery Testing , There were inconsistencies during different battery tests , indicating software refinement problems .
  • Inconsistent Geekbench ML Ratings, Mixed results were found when comparing Snapdragon X Elite’s performance in machine learning ratings against Intel’s Hardware.

Apart from these challenges there is positive outlook overall for this product line. Microsoft’s ambitious move into the AI PC sector could have a strong influence on future computer sales.

What the Future Holds

Gazing forward, Microsoft’s aim is to sell over 50 million AI PCs in the next year. This lofty goal is driven by the growing need for AI technology. The market for AI PCs will grow swiftly as more users experience the benefits of AI features on their personal computers .

  • Upcoming Upgrades, Later this year , launches by Intel and AMD of their own AIenabled processors are expected , marking potential competition.
  • New Possibilities with AI Technology , Ongoing enhancements in AI technology will further enrich the array of applications and additional benefits, boosting capabilities of these computers. .
  • Data Privacy, Addressing data confidentiality problems when using AI enabled functions like Recall is vital to retain user confidence.

In Summary

The launch of Copilot+ AI PCs by Microsoft signifies a major innovation in integrating Artificial Intelligence into personal computers. These state of the art devices with competitive pricing and backed by Qualcomm’s high powered processors are set to transform the industry. As technological advancements continue, users can look forward to an even broader range of practical applications to improve their digital experiences.

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